INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Delivery Charges for Orders from the Online Shop?
Delivery charges vary based on the destination and shipping method selected at checkout. The exact cost will be calculated and displayed before you complete your purchase.
Where Can I View My Sales Receipt?
You can view and print your sales receipt by logging into your account on our website and navigating to the "Order History" section.
How Long Will Delivery Take?
Delivery times vary depending on the stock location and your delivery address:
From China: Typically takes 2 to 4 weeks.
From USA: Typically takes 1 to 2 weeks.
How Do I Add a Gift Receipt to an Order?
You can add a gift receipt to your order during the checkout process. Simply select the "Add Gift Receipt" option and follow the instructions.
What Exactly Happens After Ordering?
After you place an order, you will receive a confirmation email with your order details. Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
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